Refund and Return Policy
At INTELLIGIC TECHNOLOGIES, we prioritize customer satisfaction and are committed to providing high-quality digital products and services, including domain registration, hosting services, email solutions, and website design and development. Please review our Refund and Return Policy to understand your rights and obligations.
1. General Conditions
Due to the nature of digital products and services, refunds and returns are subject to the specific conditions outlined below. By purchasing our products and services, you agree to this Refund and Return Policy.
2. Domain Registration
Domain registrations are non-refundable once the registration is complete. This is because domains are unique and reserved under your name at the time of purchase. Once registered, the cost incurred for the registration cannot be reversed.
3. Hosting Services
- Monthly Hosting Plans: Refunds are available for monthly hosting services within the first 7 days of purchase if you are not satisfied with the service. After the 7-day window, no refunds will be provided.
- Annual Hosting Plans: For annual hosting subscriptions, you may request a refund within 14 days from the date of purchase if you are dissatisfied with the service. Any request beyond this period will not be eligible for a refund.
4. Email Services
Refunds for email services (business email, professional email, etc.) are available within 7 days of purchase if you experience technical issues that we are unable to resolve. Any refunds will be prorated based on the time used.
5. Website Design and Development
- Design Phase: If you are not satisfied with the initial design concept, you may request a refund during the design phase (before approval of final design) and will be eligible for a refund of up to 50% of the total project cost. Once you approve the design and we proceed to development, no refund will be available.
- Development Phase: No refunds will be issued after development has started. However, we are committed to making necessary adjustments to ensure your satisfaction within the scope of the original agreement.
6. Non-Refundable Products and Services
The following products and services are non-refundable under any circumstances:
- Completed and delivered website development projects.
- Renewed domain names, hosting, or email services.
- SSL certificates once issued.
7. Exceptional Circumstances
In rare cases, such as critical technical failures caused by our platform, we may offer refunds beyond the stated periods at our discretion. Please contact our customer support team with a detailed description of the issue for evaluation.
8. Refund Process
To request a refund, please contact our support team at [support email] with your order details and reason for the refund request. Once approved, refunds will be processed within 7-10 business days. Refunds will be made to the original payment method used at the time of purchase.
9. Contact Information
If you have any questions or concerns regarding this Refund and Return Policy, please contact us at:
- Email: support@intelligic.in
- Phone: +91 9924777365
By purchasing any digital product or service from [Company Name], you acknowledge that you have read, understood, and agree to our Refund and Return Policy.